Frequently asked questions
Thanks for stopping by our FAQs page. Our goal is to ensure that your shopping experience with Gamez Arcadia is pleasant and seamless. If you have more queries or require help feel free to reach out. Allow us to help you re-experience classic gaming, with your most loved retro gems !
General Questions
We accept payments via major credit and debit cards, PayPal, and other secure online payment methods. Your payment details are kept safe and confidential.
Absolutely! We are proud to only supply authentic retro games. We check, clean and test all our games to work perfectly. All our games are stated in a clear manner regarding their condition.
Your satisfaction is our priority. If you face a problem with your order or have to return a game, see Returns & Refunds Policy for detailed instructions.
Yes, you can easily track your order with Gamez Arcadia Order Tracking Page. Enter Ordering email and Order ID and Track. It is simple as that
Our dedicated customer service team is here for You. You can contact us through our Contact Us page or email us at support@gamezarcadia.com. We also offer 24/7 WhatsApp Hotline Service. All inquiries are always responded to quickly.
Advanced questions
At the moment, we do not offer trade-ins or purchases of retro games from individuals. However, we may consider partnerships or bulk purchases from collectors. Please contact our support team for inquiries.
Indeed, we update our inventory with a great range of classic Game Boy Advance, Game Boy Color and other retro games. Do not forget to check our New Arrivals section for new additions.
Keep an eye on our website and follow us on social media to stay informed about special promotions, discounts, and exclusive offers on your favourite retro games.
Do you have a retro game to complete your collection? It’s easy to discover your desired products on our website:
Use the Search Bar: Start your search by typing the product name or related keyword in the Search Bar placed at the top of any page.
Keep It Simple: Begin your sentence with a general statement or one word. Too many keywords may limit your search results, which is why it’s typically better to stick to more straightforward strategy.
Explore the Results: When you click “Search”, a list of relevant products will be displayed. Take your time to look around and browse through the options.
Click for Details: If you see something that you like, simply click on the item’s name or the image to get additional details. This will direct you to a special page showing all the relevant information.
The reason for this is to make it easier for you to locate your favorite retro games. Good luck and have a gaming journey!
At Gamez Arcadia you have our assurance, that we are committed to giving you the best shopping experience. No need to worry as we ship for free to the extent possible so that you can enjoy affordable retro gaming!
However, it may be noted that there are also differences among countries’ shipment costs. In some countries, we ship for free but it might result in extra cost for freight with logistic or with the carrier.
If you add the items that you intend into the cart, proceed to the checkout to check if the cost of freight is applicable to your cart and your location. At the time of checkout, you will be displayed available shipping options and their costs.
I assure you; we are working hard to improve our logistics so that we can have the best shipping prices, which you find out there. We want you to have as much fun and save as much money as you can when shopping for retro gaming.
And remember! Ask any questions about our shipments or a special request for your country – we are ready to give a response. Don’t be afraid to contact our customer care team. We can also help you at every stage.
Gamez Arcadia for all your retro gaming needs!
